Terms of service

Throughout these Terms, “we”, “us”, and “our” refer to Magic Cove. Magic Cove operates this website and online store, including all related information, content, features, tools, products, and services (the “Services”) in order to provide you with a curated shopping experience.

Magic Cove is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) govern your use of our Services. By visiting, accessing, or purchasing from our store, you agree to be bound by these Terms and our Privacy Policy ([LINK]).

If you do not agree, you may not use or access our Services.

Please read these Terms carefully, as they include important legal information regarding your rights, warranties, and limitations of liability.

1. ACCESS AND ACCOUNT

By using our Services, you confirm that you are of legal age in your jurisdiction or have permission from a parent or guardian to use our website.

To access certain features, you may be required to provide personal information such as your name, email, billing, shipping, and payment details.

You agree that:

  • All information provided is accurate and up to date
  • You are authorised to use any payment method supplied
  • You are responsible for keeping your account details secure

You may not transfer or share your account with others.

2. OUR PRODUCTS

We do our best to accurately display products, descriptions, and images. However, we cannot guarantee that your device’s display will perfectly reflect actual colours or appearance.

We reserve the right to:

  • Modify product descriptions at any time
  • Discontinue products without notice
  • Limit quantities per order or customer

All products are subject to availability.

3. ORDERS

When you place an order, you are making an offer to purchase.

We reserve the right to:

  • Accept or decline any order at our discretion
  • Cancel or modify orders if necessary
  • Refuse orders suspected of fraud or misuse

Your order is only confirmed once payment has been successfully processed and you receive an order confirmation.

Returns and refunds are handled according to our Refund Policy ([LINK]).

4. PRICES AND PAYMENTS

All prices are listed in the applicable currency and may change without notice.

Unless stated otherwise, prices do not include:

  • Shipping fees
  • Taxes or import duties (if applicable)

You agree to provide accurate billing and payment information and to update it when necessary.

By placing an order, you confirm that:

  • Your payment details are valid
  • You are authorised to use the payment method
  • You will cover all charges associated with your purchase

5. SHIPPING AND DELIVERY

We aim to process and ship orders as quickly as possible; however, delivery times are estimates only and cannot be guaranteed.

We are not responsible for delays caused by:

  • Courier services
  • Customs processing
  • Events outside our control

Once your order has been handed to the courier, risk transfers to the customer.

6. INTELLECTUAL PROPERTY

All content on this website, including images, logos, designs, text, and branding, is owned by Magic Cove or used with permission.

You may not:

  • Copy or reproduce our content
  • Sell or redistribute our materials
  • Use our branding without written permission

All rights not expressly granted are reserved.

7. OPTIONAL TOOLS

We may provide access to third-party tools or services.

These are provided “as is” and “as available” without warranties of any kind. We are not responsible for how you use these tools or for any issues arising from third-party providers.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for:

  • Their content
  • Their policies
  • Any damage or loss resulting from their use

You use third-party websites at your own risk.

9. RELATIONSHIP WITH SHOPIFY

Magic Cove is powered by Shopify.

However:

  • All purchases are made directly with Magic Cove
  • Shopify is not responsible for any transactions between you and Magic Cove

You agree to release Shopify from any liability related to your purchases.

10. PRIVACY POLICY

Your personal information is handled according to our Privacy Policy ([LINK]) and Shopify’s Privacy Policy.

By using our Services, you agree to the collection and use of your information as described in those policies.

11. FEEDBACK

If you submit ideas, suggestions, or feedback, you grant Magic Cove permission to use, reproduce, and modify that content for any purpose, including commercial use.

You confirm that:

  • You own or have rights to your feedback
  • Your feedback does not violate any laws or rights of others

We are not required to compensate or respond to feedback.

12. ERRORS AND OMISSIONS

Occasionally, information on our website may contain errors or inaccuracies.

We reserve the right to correct errors, update information, or cancel orders if necessary, including after an order has been placed.

13. PROHIBITED USES

You agree not to use our Services for any unlawful, harmful, or abusive purpose.

You may not:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Upload malicious code or viruses
  • Attempt to hack or interfere with the website
  • Collect personal data from other users
  • Use automated tools or scraping systems

We reserve the right to suspend or terminate accounts that violate these rules.

14. TERMINATION

We may suspend or terminate access to our Services at any time without notice if we believe you have violated these Terms.

Certain sections will continue to apply after termination, including intellectual property, liability, and legal protections.

15. DISCLAIMER OF WARRANTIES

Our Services and products are provided “as is” and “as available”.

We do not guarantee that:

  • The website will always be error-free
  • Products will meet all expectations
  • Services will be uninterrupted or secure

To the maximum extent permitted by law, we disclaim all warranties.

16. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Magic Cove shall not be liable for any:

  • Indirect or incidental damages
  • Loss of profits or revenue
  • Data loss
  • Injury or damages arising from use of our Services or products

This applies even if we were advised of the possibility of such damages.

17. INDEMNIFICATION

You agree to indemnify and hold harmless Magic Cove and Shopify from any claims, damages, or losses arising from:

  • Your use of the website
  • Your breach of these Terms
  • Your violation of any laws or third-party rights

18. SEVERABILITY

If any part of these Terms is found to be invalid or unenforceable, the remaining sections will still apply.

19. ENTIRE AGREEMENT

These Terms, along with our policies, represent the full agreement between you and Magic Cove regarding your use of our Services.

20. GOVERNING LAW

These Terms are governed by the laws of South Africa.

Any disputes will be handled in the courts located in South Africa.

21. CHANGES TO TERMS

We may update these Terms from time to time.

It is your responsibility to check this page periodically. Continued use of our Services means you accept any updated Terms.

22. CONTACT INFORMATION

If you have any questions about these Terms, please contact us:

📧 mish@magiccove.co.za
📍 Galloping Winds, R102, Ethekwini, KwaZulu-Natal, South Africa